Warranty & Return PolicyWe want you to be a successful gardener!
Our goal is to provide you professional service!
In addition to our in-store expertise on how to plant and care for trees and shrubs, our website offers helpful advice in the form of videos and print material.
If a tree or shrub purchased here dies within one year from the date of purchase, it must be returned with the original sales receipt for store credit only; both the plant and the receipt are required. This warranty excludes Acts of God, man and nature, such as extreme weather, improper planting and watering, and infestations of insects, mammals or fungus that occur after planting, and applies to container grown material only (up to 15 gallon size), and excludes “balled and burlapped” trees and shrubs (i.e., over 15 gallon containers). The tree or shrub will be replaced only once and plants on sale are not warranted.
Perennials carry the same guarantee as trees and shrubs, except for only 30 days from date of purchase. There is no guarantee on annuals or tropicals.
Produce is guaranteed to be fresh. If you purchase fresh produce and find that it is not of the quality you expected, you may return it for a replacement, along with your receipt.
Returns require a receipt and the returned product. There are no returns on discounted merchandise.